c3999 Terms and Conditions

These terms and conditions ("Terms") govern the use of the c3999 platform and its services. By visiting the c3999 website, registering an account, or using any game or betting service, you are legally agreeing to these Terms. If you disagree with any part of these Terms, please refrain from using the platform.

c3999 is committed to operating a safe and responsible online entertainment platform for players in Bangladesh. These Terms are drafted in accordance with Bangladeshi laws and regulations.

To use the c3999 platform, you must meet the eligibility requirements below. If any requirement is not met, opening an account or accessing services will not be possible.

1.1 Age Requirement

c3999 services are available only to individuals aged 21 or above. Registration by minors is strictly prohibited. c3999 may at any time request a valid government-issued ID (National ID card, passport, or driving licence) to verify age. Providing a false age will result in immediate account closure and all balances may be forfeited.

1.2 Geographic Eligibility

It is entirely your responsibility to comply with the laws of the region from which you are accessing the platform. c3999 reserves the right to restrict access for users from certain regions. If a user attempts to bypass geographic restrictions using a VPN or other methods, their account may be closed.

1.3 Single Account

Each individual may open only one account. Creating multiple accounts under the same person's name is strictly prohibited. In such cases, all associated accounts will be suspended or cancelled and bonuses will be forfeited.

When registering an account with c3999, you must provide accurate, complete, and up-to-date information. Providing false or incomplete information may result in account cancellation.

2.1 Information Required for Registration

• Full legal name (as shown on your National ID card)
• Active mobile number or email address
• Date of birth (for age verification)
• Preferred payment method details

2.2 Account Security

Keeping your account password confidential is entirely your responsibility. Sharing your login details with anyone else is prohibited. If you suspect unauthorised access to your account, notify our support team immediately. c3999 is not responsible for any loss resulting from unauthorised use of your account.

2.3 KYC Verification

As part of account verification, c3999 may request identity verification documents at any time. Withdrawals may be temporarily suspended until verification is complete. This process is conducted to prevent fraud and ensure the security of your account.

c3999 offers safe and fast financial transactions through popular mobile wallets and banking methods in Bangladesh.

3.1 Accepted Payment Methods

• bKash
• Nagad
• Rocket
• Bank Transfer

3.2 Deposit Limits

The minimum deposit amount is ৳500 (five hundred taka) for each method. The maximum deposit limit is determined by your account tier and payment method. Deposited amounts are added directly to your account balance.

3.3 Withdrawal Rules

The minimum withdrawal amount is ৳500 (five hundred taka). Withdrawal requests are generally processed within 5 to 30 minutes. Withdrawals can only be made to the account used for the original deposit — withdrawals to third-party accounts are strictly prohibited.

3.4 Financial Transaction Integrity

All financial transactions are secured by SSL encryption. If money laundering or fraudulent transactions are suspected, c3999 reserves the right to suspend the relevant transaction and notify the appropriate authorities.

c3999 offers various bonuses and promotional offers to its registered members. Each bonus offer has its own terms which must be read carefully before acceptance.

4.1 Welcome Bonus

New members will receive a 200% bonus on their first deposit, up to a maximum of ৳15,000. A minimum deposit of ৳500 is required to receive this bonus. To withdraw the bonus amount, a wagering requirement of 20x must be fulfilled.

4.2 General Bonus Terms

• A bonus is applicable once per account only.
• Bonus cash can be used as wagers in all designated games.
• The time limit for fulfilling wagering requirements will be stated in each bonus description.
• Making a cash withdrawal after accepting a bonus will result in the bonus being cancelled.
• c3999 reserves the right to modify or cancel any bonus offer.
• Attempting to obtain bonuses through fraudulent means will result in account cancellation.

4.3 VIP Program

c3999 has four VIP tiers: Bronze — weekly cashback up to 0.4%, Silver — up to 0.8%, Gold — up to 1.1%, and Platinum — up to 1.5%. Reaching a higher tier depends on a player's activity and participation — there is no fixed turnover threshold; regular active participation is evaluated instead.

c3999 offers a variety of games and betting options. Each game and bet is subject to its own rules, which are detailed on the relevant game page.

5.1 Game Fairness

c3999 is committed to ensuring fair play. All our games operate using Random Number Generator (RNG) technology, which ensures neutral and fair outcomes. If a technical error is detected in a game result, that round will be considered void and the wagered amount will be refunded.

5.2 Betting Limits

Each game has a set minimum and maximum betting limit, which is clearly displayed in the game interface. It is not possible to exceed these limits. c3999 reserves the right to change betting limits at any time.

5.3 Technical Errors

c3999 will not be held responsible if a game is interrupted due to internet disconnection or technical reasons. However, in such situations our support team is ready to provide assistance to the best of their ability.

5.4 Sports Betting

Betting is available on various sports including cricket (BPL, IPL, T20 World Cup) and football (FIFA World Cup, club leagues). If a match is cancelled or abandoned, bets will be settled in accordance with c3999's specific rules.

The following activities are strictly prohibited in order to maintain a fair environment on the c3999 platform. Violating these prohibitions may result in account cancellation and forfeiture of all funds.

6.1 Fraudulent Activities

• Creating multiple accounts under the same person's name.
• Using family members' or other people's accounts to collect bonuses.
• Coordinating bets with other players to fulfil bonus requirements (arbitrage betting).
• Using bots or automated software to play games.
• Exploiting technical errors or vulnerabilities in the platform for advantage.

6.2 Legal Violations

• Using the platform for money laundering or illegal financial processing.
• Conducting transactions using third-party payment methods or accounts.
• Providing a false identity or fake documents.
• Attempting to compromise the platform's cybersecurity.

6.3 Behavioural Restrictions

• Disrespectful or threatening behaviour towards support staff.
• Attempting to harass or defraud other users.
• Attempting to gain advantage by making false claims or providing incorrect information.

c3999 places the highest importance on the privacy of your personal information. Our full data policy is detailed on our Privacy Policy page.

7.1 Data Collection and Use

Your registration and transaction information is used solely for service delivery, identity verification, and security purposes. Your information is never sold or transferred to third parties.

7.2 Cookie Usage

c3999 uses cookies to keep the website functional and to improve the user experience. By continuing to use the website, you are consenting to the use of cookies.

7.3 Data Security

All personal and financial information is secured by SSL encryption. Our server security measures are regularly updated and reviewed.

8.1 Account Closure at the User's Request

You may request the closure of your account at any time by contacting our support team. Before the account is closed, all pending transactions must be settled and available balances may be withdrawn (subject to wagering requirements being met).

8.2 Account Closure Initiated by c3999

c3999 reserves the right to suspend or cancel an account without prior notice for any of the following reasons:

• Violation of these terms and conditions.
• Fraudulent activity or suspicious transactions.
• Providing false information or identity fraud.
• Operating multiple accounts.
• Suspected illegal activity or breach of law.

8.3 Funds After Account Cancellation

If an account is cancelled due to a legitimate violation, earned bonuses and associated winnings will be forfeited. Whether valid deposits are refunded will depend on the outcome of the investigation.

c3999 always strives to provide services as a safe and reliable platform. However, c3999's liability is limited in the following areas:

9.1 Technical Issues

c3999 is not directly responsible for losses caused by internet outages, server downtime, third-party payment gateway issues, or other technical failures. In such situations we will make every effort to resolve the issue promptly.

9.2 Personal Decisions

The decision to place bets or play games is entirely your own. c3999 is not liable for any financial loss arising from such activity.

9.3 Third-Party Activities

Game provider software companies (such as PG Soft, Pragmatic Play, JILI, Spribe, etc.) operate under their own rules. c3999 is not responsible for bugs or issues in their software, but we will contact the relevant parties and work toward a resolution.

c3999 believes that gambling is a form of entertainment, not a source of income. We encourage all our players to play responsibly.

10.1 Protect Yourself

• Never bet more than you can afford.
• Avoid the temptation to place larger bets to recover losses.
• Set a fixed budget for playing and stick to it.
• Pay attention to whether playing is affecting your daily life, family, or work.

10.2 Limit-Setting Features

c3999 allows you to set deposit and betting limits on your account. Contact our support team to set these limits or to take a temporary break.

10.3 Assistance

If you feel that gambling is having a negative impact on your life, please visit our Responsible Gaming page and contact our support team.

c3999 reserves the right to change, amend, or update these terms and conditions at any time. For significant changes, we will notify users via their registered email or through a notice on the site.

11.1 Effective Date of Changes

Continued use of the platform after any change to the terms will be considered your automatic agreement to the new terms. You are therefore advised to visit this page regularly to stay up to date.

11.2 Language and Interpretation

The Bengali version of these terms and conditions will be considered authoritative. In the event of any dispute, c3999's interpretation will be considered final.

If you have any questions or complaints regarding these terms and conditions, please contact our support team. We are available 24/7 to provide assistance in Bengali.

For more detailed information, please visit our FAQ, Privacy Policy, and Responsible Gaming pages.